Your Charlotte Property Manager

We get asked all the time “why we should use your company as our Charlotte Property Manager”. It is sometimes difficult to explain because most people are just looking at the monetary aspects of our services.

We do have a very low management fee compared to other companies in the Charlotte and Lake Norman areas.  Also, what seems to set us apart is that we don’t hit our owners with huge fees just to set them up in our system and find a tenant.   While this is important, it should not be the defining factor.

I tell our prospective owners that in 10 years we have only been to court 3 times.  2 of these times, we went to represent our owners in a security deposit dispute.  The third was actually to evict a client that ultimately left on their own.

• One of our very important roles is to keep our clients out of court.  We do this by doing a few things we feel are very important and  quite frankly, very difficult for the really large companies.
• We try to be very thorough in our vetting of tenants.  We do not hesitate to recommend turning someone down if we are comfortable with the fit.
• We create addendum to our leases tailored to our owners wishes and we are try to prepare both owner and tenant with expectations.   With regard to this bullet, we believe communication is very key to explain what things actually land people in court.  With these explanations, it almost always ends in  a positive way.   One of the very difficult items for owner so understand is what is ‘normal’ wear and tear.   While it is a very gray area with some items, this is really about communication.

When evaluating Charlotte Property Management companies, don’t just look at the percentage.   Look at the companies that work hard a fully managing the process.

Good luck and please don’t hesitate to contact us if you want more information.